Award Winning Moving Company in Houston, TX
oleRRelo Group, a recognized leader in the moving service industry and agent for United Van Lines, America’s largest moving network announced today it was named winner of the 2019 United Van Lines Performance Excellence Award in the Top 8 largest agent category by shipment count. This unique achievement precedes a team win for the 2019 Customer Choice Award; the highest honor awarded by the customer for overall quality performance.
oleRRelo Group was humbled and honored to be recognized as the best of the best in its category.
The awards rank on the following criteria and are awarded contingent on best scores.
Performance Excellence Award:
- Customer Performance Average
- Impact Scores – Packing and Warehousing Claim Liability
Customer Choice Award:
- Meets 10 Standards of Performance
- Customer Performance Average ranking
- Maintaining Low Claims
- Excellent Safety Procedures
- RDBS – Accurate and Timely Billing
- Quality Labor Performance
- Overall Moving Process
- Estimate Accuracy
- Customer Willingness to Recommend
“This spectacular achievement was reached by aspiring to provide to our customers the best moving company experience through top-notch professionalism and exceptional communication,” said oleRRelo Group President, Nancy Oler.
“Not only are we ecstatic by the team win, but also proud to be a shareholder of the greatest van line in the world. This is a huge accomplishment for us, and it recognizes our commitment to our customers through hard work and dedication. Thank you to United Van Lines and Unigroup for your faithful support. We are so proud of our team’s performance. We vow to keep pushing forward and continue to stay focused and motivated”.